Include the details
Tell us what happened, what you expected and the email connected to your account. Add a booking ID when relevant.
Pawliday support
How can we help?
For account, booking, payment, safety or technical questions, contact the Pawliday team directly. We'll reply to the email address you use.
pawliday.cy@gmail.comResponse time
We review support messages as quickly as possible. Safety concerns connected to an active stay receive priority.
Urgent situations
If a person or dog is in immediate danger, contact the appropriate emergency or veterinary service before emailing Pawliday.
Privacy or account deletion?
Our public information pages explain how data is handled and how to request permanent account deletion.
Who provides the dog care?
Independent hosts provide all dog-care services. Pawliday provides the application that helps owners and hosts connect, communicate and manage their arrangements. Pawliday does not employ hosts and does not itself take or care for dogs.
Read Pawliday's marketplace role